Appreciate all of the hard working staff and Doctors. They are very accommodating especially with extended hours for the working people. I have been a patient for 13 years and my daughter is as well for the past 14 years. It's nice to see friendly people and when you need a good doctor the are close by. Think of it this way all good doctors are busy. Extra questions often come up in the doctors office. So please remember they could be seeing a very sick person and they needed to spend a little extra time answering questions. I have not had any issues with doctors being delayed an hour only waiting 20 minutes or even 45 is plenty reasonable. I am very happy with my care over the years and will continue to refer friends and family. Thank you!!
I will give them three stars because they are great once you finally get to see them. They would get more if the wait times weren't so ling and if it didn't take three days and a bunch of phone calls to get prescription refills.
My entire family have been patients there for over 20 years . It used to be a great place with great staff not so much anymore. The staff is VERY rude you can't get in when you are sick, they are real quick to tell you to go to a walk in clinic, that is if they even answer the phone! Don't bother leaving a message because they won't return it! You walk in and the window is covered in "notices" they don't greet you and you have to sign in even if you have a question or they won't help you!! I complained multiple times and the office manager acted shocked that I was offered a "sick" appointment a week from the day I called and was told "well guess you will have to go to a walk in!" Not once but twice and yet nothing was done! If you do get an appointment expect to be there at least 2 hours but if you are 15 minutes late you have to reschedule no exceptions! I am currently in the process of finding a new doctor!! I love Dr.Rosal and he's been good to my family but I'm DONE!!! It saddens me that he has allowed his staff to run that place into the ground like they have!!! It pains me to write such a horrible review but the incredibly rude staff is to thank for this!
Absolutely love this practice and Doctors since they opened for business. I live in Lewes so coming up to see Dr. Rosal is always a pleasure even when I'm sick. Top Doc!!!
DO NOT COME HERE. Front desk staff's are rude and loosing documents. We tried to get their service, had documents submitted to them for approval of the doctor, took 3 months, alot of calls and the front desk staff told us our documents were not there, obviously, someone screwed up and lost it, yet I still asked what happend to our documents if it gotten lost, and the staff answered us rudely that maybe the doctor threw it and rejected us for patients.
Smyrna Medical Associates is a US Doctor based in Smyrna, Delaware. Smyrna Medical Associates is located at 38 Deak Drive, Smyrna, DE 19977, USA.
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